Categories

GENERAL CONDITIONS


Prices: All prices include VAT. For users who buy from non-EU countries at the check-out will be deducted the VAT; example: bracelet with indicated price €. 122,00 VAT 22% included; the extra EU customer will pay €. 100.

Discounts, promotions, coupons: on the above prices will be curtailed.

Accompanying document: every shipment of goods purchased it will be accompanied by regular invoice. This document as well as meet their tax obligations, will testify to the validity of the guarantee in the time and manner provided for different products.

Warranty: all items offered are covered by the original warranty of two years for manufacturer defects, according to DL 24/02. Warranty does not cover damage caused by misuse and will not accept liability for direct or indirect damages resulting from improper use of the products we sell.

Shipping fees
. for all purchase orders that exceed the amount of €. 160,00 are not charged fees shipment.
. for orders below the figure of €. 160,00 will apply different shipping charges for each country (see table shipping costs), irrespective of the weight / size of the parcel.
. All shipments are covered by insurance policy paid by the selling party
. in any case, the shipping costs will be calculated and displayed in the shopping cart at the time of the order.

Right of withdrawal
Opera Italiana Jewellery offers its customers the guarantee "money back." If you are not satisfied with the goods received, you can return. You will be reimbursed as provided by law. The law (D.Lgs.n ° 185/99) establishes a deadline to exercise the right of withdrawal quantified in 10 days from receipt of goods. Make use of this guarantee is simple, just follow these steps:
. contact us as soon as possible using our customer service email address: help@operaitalianajewellery.com.
. Products must be returned intact, placed in their original packaging complete in all its parts (including any documentation and accessories: manuals, cables, etc.) and with adequate external packaging carefully sealed.
. the transport costs for returns are borne by the customer.
. Attention, products sent after the deadline to our warehouse without the above requirements will not be refunded.
. WARNING: each item Opera Italiana Jewellery is equipped with a security seal plastic and cloth lanyard; before removing the warranty seal carefully controlled that the items purchased are to your liking and in good condition. The removal of the seal on preclude the possibility of exercising the right of withdrawal.
To exercise the right of withdrawal, you will need to choose from one of the following options:
. of the credit note to be spent within a year of his generation, under penalty of forfeiture of the credit
. replacement of the goods
. refund of the amount paid, indicating the details of a bank account, IBAN and account holder. Reimbursement for the price of the product and the cost of the first shipment and will be made within 30 days of receipt of returned goods. The only expenses charged to the customer are those relating to delivery of the goods.


DELIVERY CONDITIONS
Delivery Places: Opera Italiana Jewellery making deliveries all over the world by means of primary importance couriers.
Delivery takes place from Monday to Friday, in some locations the delivery also takes place on Saturday.

Timing and mode of delivery: for each item indicates the timing of order execution. The calculation of days of delivery does not include Saturday, Sunday and public holidays (see table delivery times in the various countries).

How to behave at the delivery of the product: in order to make our service more efficient please check the conditions of the time of delivery. If the package is not perfectly intact, accept with reserve, or next to the signature on the delivery bill clearly marked "RECEIVED WITH RESERVE PACK DAMAGED". If the package is damaged so severely by having procured certainly also damage the inner content, please reject the goods clearly always to put the words on the bill "REFUSED GOODS DAMAGED PACKAGE". Also verify the exact correspondence of the number of packages. Any disputes must be raised immediately to the carrier, otherwise the product is considered delivered correctly.

FORMS OF PAYMENT

Accepted payments:
        Paypal
        Credit card
        Prepaid cards
        Bank transfer

Payments by Credit Card: Payment by Credit Card PAYPAL secure server (https - ssl) with 128-bit encryption. 

Credit cards and prepaid cards: all those accepted by Paypal. No data of the Credit Card is saved in our database, this implies on the one hand the need each time to re-enter the data and the other the peace of mind for the customer to be safe from theft of data online.
 
Payments by bank transfer: when paying by bank transfer the goods will be dispatched only after verifying been credited to our bank account.
IBAN code

IT 43 B 02008 03032 000101540535

UNICREDIT SPA - AGENZIA PERUGIA SAN SISTO

SWIFT BIC code UNCRITM1J08

payable to: Allegrezza & Galassi srl 

The causal appearing on the bank transfer must indicate: the order number, name and surname. If within 8/10 days from the order we do not receive your payment, your order will be canceled.

Here you can find the information regarding the processing of personal data.